Vivint’s monitoring cannot compete with ADT’s more established monitoring centers, but it does appear to beat ADT when it comes to customer care according to the user feedback on their respective websites. Additional cameras cost $5 more a month with a maximum of six cameras costing $70 per month. The basic video monitoring and video storage package begins at $45 per month for one camera. The most basic package provides remote access to your security setup via the Vivint Smart Home app and offers smoke and CO2 monitoring with two-way audio support. You can even choose to self-monitor and save the cost of professional monitoring altogether. You can choose exactly what level of support you need, or are prepared to pay for, when you ask for a free quote.
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In the first instance, the customer and their hand-picked key holders will receive a call and/or message from the monitoring center, but if they cannot be reached and the customers authorisation code is not given Vivint will send the first responders. Those customers can expect a fast response by trained professionals whenever their alarms are triggered. Vivint is a relatively new monitored security outfit, but it’s already a big one and with 11,000 people on the payroll providing 24/7 support to customers across the US and Canada. There are also smart locks and electronic key fobs, wall panels and a Vivint thermostat available.Ģ4/7 monitoring is provided by Vivint's team of smart home security specialists (Image credit: Vivint) Support
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Then there are five different security cameras covering every kind of indoor and outdoor surveillance, plus a choice of two doorbell cameras. There are separate smart sensors for detecting door and window movement, glass breaking, motion, smoke, CO2, tilting, flooding and freezing. Vivint is able to offer a particularly feature-rich smart security solution because of its broad range of high-tech hardware. You are entitled to a 30-day money back guarantee whatever you choose. Just contact Vivint through the website to get a free quote. You can add many more sensors, cameras and home automation devices to this setup for additional cost, but finance is available to secure these for a small monthly charge. This plan includes three door or window entry sensors, a motion sensor, a key fob with a panic button built in and a sophisticated wall panel giving you touchscreen control over all your connected smart devices.
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